Legal & compliance
Regulated. Registered. Accountable.
Not a checkbox exercise — it's central to how RENTL works. Here's exactly who we are and how we're regulated.
Company details
RENTL BY JGLA LTD
Registered office: JGLA LTD, 54 James Street, Liverpool, L1 0AB
Company number: 11091894
Trading address: 54 St James Street, Liverpool, L1 0AB
office@rentl.properties · 0151 272 1985
Client Money Protection
UKALA Client Money Protection (CMP) — certificate held.
Redress scheme
Property Redress (formerly the Property Redress Scheme) — membership held via our UKALA membership. See our complaints handling procedure.
Data protection
Registered with the ICO — reference ZB667130.
Tenant Fees Act 2019
What we can — and can't — charge
| Permitted | Detail |
|---|---|
| Rent | As agreed and advertised — no bidding above the listed price |
| Deposit | Capped at 5 weeks' rent (6 weeks if annual rent exceeds £50,000) |
| Holding deposit | Capped at 1 week's rent, deducted from the first month if you proceed |
| Late rent | Interest only, after 14 days late, capped at 3% above Bank of England base rate |
| Lost keys | Reasonable, evidenced replacement cost only |
Everything else — admin fees, viewing fees, referencing fees, check-out fees — is banned by law. You'll never be asked for them here.
Renters' Rights Act 2025
The headline changes
No more Section 21
"No-fault" evictions were abolished on 1 May 2026. We can only end a tenancy through a proper legal ground.
All tenancies are periodic
No more fixed-term contracts. Every tenancy now rolls month to month.
No rent bidding
A property is advertised at one price, and that's the price.